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Topics: Meeting customer needs
Payment protection insurance (PPI): the £40 billion business disaster
Business Review
The business of sport
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The fashion trade
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Spotify
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Business Review
Ten things you need to know about the product life cycle
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Starbucks vs Costa
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Pokémon, and pilots
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The gig economy: Uber, Deliveroo and Airbnb
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Ten things you need to know about market size, growth and share
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