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Emma Bridgewater

and the 7 Ps of the marketing mix

Phil Waterhouse looks at how the three additions to the 4 Ps of the marketing mix can be applied, using Emma Bridgewater as a case study

The Emma Bridgewater range uses distinctive designs as its unique selling point

Change is a key aspect for any business. Adapting to market conditions and external factors, and meeting customer expectations are all aspects that a firm will have to consider in its day-to-day operations. While the 4 Ps are a standard part of the specification for any A-level course, the new AQA specification from 2015 onwards adds in an additional 3 Ps, as recommended by the Chartered Institute of Marketing.

Many entrepreneurs are inspired by identifying a potential gap in the market and working out how to exploit that opportunity. In 1985 Emma Bridgewater was looking for a birthday present for her mother and was keen to purchase a distinctive cup and saucer. Unable to find a design that she liked, she decided to create her own. Her business developed from a modest turnover of £30,000 in the first year of operating to where it is now — employing over 240 people with a turnover of over £11 million. It provides an excellent example of a successful integrated marketing mix.

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All change at Tesco

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How to get an A*

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