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operations management

Crisis management

The last resort

Exam papers often focus on key business events. In spring 2011 the big story was the impact of the Japanese earthquake and tsunami. BUSINESS REVIEW asked Lealand Pearce to consider the effects and implications for business

THORSTEN SCHMITT/FOTOLIA

At 2.46 p.m. on 11 March 2011, 69 km east of the Oshika peninsula, at a depth of 32 km, the Earth flexed its muscles. A force was released so powerful that in the 6 minutes that followed one of the economic powerhouses of the world was brought to its knees.

As the tsunami waves crossed the beaches and then the land, everything in their path simply disappeared. The earthquake caused loss of life on a scale not seen in Japan since the end of the Second World War. Nearly 16,000 people would perish and a further 3,719 people remain missing.

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From Iraq to India

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Regulation is needed

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