Within 30 seconds you know that Rob Hazell is not an ordinary boss of a multimillion pound business. The leather jacket and earring are far removed from most boardrooms. And his eyes shout with passion.
We are meeting in the Kingston ShakeAway. He has driven 100 miles on a Sunday for this chat, but apologises for being 15 minutes late. He then looks over to the counter and calls out ‘Hi Dave’ to the assistant manager who is working today. ShakeAway has 500 staff, so I am impressed.
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