Skip to main content

This link is exclusively for students and staff members within this organisation.

Unauthorised use will lead to account termination.

Previous

Working with suppliers

Next

Belbin’s team role theory

Strategies for Success

Growth strategies in a downturn?

With the UK economy in the midst of a recession, the opportunities for companies to grow would appear limited. However, as Lisa Walkley reports, ServicePower is one company bucking the trend

ServicePower provides an outsourced network of service engineers for other companies
Fotolia

In theory, the current economic climate of negative GDP growth, falling incomes and rising unemployment suggests that companies will be struggling to survive. However, some businesses are not only surviving, but are actually embarking on ambitious expansion strategies. One such company is ServicePower Technologies plc, which is planning for further growth despite the recession.

ServicePower is a UK company and was formed in 1996 as a result of a management buy-out (where managers buy control of a business from its previous shareholders). ServicePower began as a software company, offering a service called ServiceScheduling, which enables companies to deploy service engineers to install and repair household appliances or assess insurance claims as part of their warranty guarantees. Its customers are other companies who offer products and services to household consumers, such as GE, Bosch, LG, Phillips, Whirlpool and Argos. ServicePower operates throughout the USA, Canada, the UK, Europe and Asia.

Your organisation does not have access to this article.

Sign up today to give your students the edge they need to achieve their best grades with subject expertise

Subscribe

Previous

Working with suppliers

Next

Belbin’s team role theory

Related articles: