This article is relevant to AQA A2 Unit 3 (contract law), OCR A2 Unit G155 (law of contract) and WJEC LA4 (contract and consumer law).
Statistics provided by the Department for Business, Innovation and Skills show that British consumers spend 59 million hours per year at a cost of £3 billion dealing with problems relating to goods and services. Existing consumer law was unnecessarily complex, due in no small part to the piecemeal way it had evolved. Prior to the Consumer Rights Act 2015, several statutes, such as the Sale of Goods Act 1979, as amended, the Supply of Goods and Services Act 1982 and the Unfair Contract Terms Act 1977, together with numerous Regulations, provided a raft of rights on different consumer issues. Moreover, European Union law ran alongside, creating overlaps and inconsistencies with domestic legislation.
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